Disclaimer: This is an independent guide not affiliated with CEX. It helps users understand secure login practices.
Logging in to your CEX® account safely requires more than entering your email and password. This guide outlines essential steps to protect your credentials, configure two-factor authentication (2FA), and troubleshoot common login issues while keeping your account secure.
Always verify that you are on the official CEX® website. Type the URL manually and check for HTTPS with a valid padlock icon. Avoid clicking on links from emails or messages unless you confirm the source. Make sure your browser is up-to-date and free from suspicious extensions.
Create a unique password containing at least 12 characters, a mix of letters, numbers, and symbols. Use a trusted password manager to store and generate complex passwords. Avoid reusing passwords across multiple platforms.
2FA adds an extra layer of protection. Prefer TOTP authenticator apps like Google Authenticator, Authy, or hardware security keys. Avoid SMS-based 2FA due to potential SIM swap attacks. Ensure backup codes are stored securely in case of device loss.
Problems can include mistyped passwords, outdated browser sessions, or desynchronized 2FA codes. Verify caps lock and keyboard layout. If TOTP codes fail, check device time settings. Use recovery codes only on verified sites.
Keep track of logged-in devices and revoke sessions on lost or shared devices. Prefer dedicated browsers for financial accounts and sign out after using public computers. Avoid using “remember me” on devices you do not fully control.
Be wary of unsolicited emails or social messages requesting your credentials. Inspect URLs carefully. Official platforms will never ask for passwords or backup codes via email. Report suspicious attempts immediately.
If you suspect an account compromise, immediately change your password, revoke all active sessions, and contact official support. Monitor transactions and enable additional security layers as needed.
Following these steps ensures your CEX® login is safer, minimizing the risk of account breaches. Always combine strong passwords, 2FA, and careful browsing habits to maintain security.
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